Clearone CHATAttach 170 Quick Start User Manual download pdf (Page 8)

CHATAttach Troubleshooting

The following table describes issues that may occur and possible causes that may help

identify and resolve problems when using the CHATAttach accessory.

Error # Error Code Cause Resolution

Blinking Red LED’s on both

CHAT devices

Firmware on CHAT devices

support CHATAttach but

firmware versions are not

the same

Download and install latest

version of firmware for both

CHAT devices.

Blinking Blue LED’s on both

CHAT devices

More than one PC connected

at a time

Connect ONLY one PC to a

CHAT device

Blinking Red LED on a single

CHAT device

CHATAttach Power Supply

not plugged in

Only one CHAT device

supports CHATAttach

One CHAT device not

connected to CHATAttach

Plug the CHATAttach Power

Supply into an active power

recepticle

Download and install the

latest firmware onto all

CHAT devices

Connect both CHAT devices

to the CHATAttach accessory

CHAT devices will not

synchronize

The firmware on both

devices does not support the

CHATAttach accessory

Update all CHAT devices to

the latest firmware

1 2 3 4 5 6 7 8 9

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Clearone CHATAttach 170 Quick Start User Manual Page 8