ClearOne CONVERGE USB Specifications

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Summary of Contents

Page 1

CONVERGE™ PRO 880/840T/TH20/8i Professional Conferencing Systems INSTALLATION & OPERATION MANUAL

Page 2 - TECHNICAL SUPPORT

6 Chapter 1: IntroductionConverge Pro 8iAn input-only expansion box for the Converge Pro platform. The 8i delivers new economical configuration fl

Page 3 - CHAPTER 1: INTRODUCTION 1

96 Chapter 3: Converge® Console ProgrammingTELCO TX SETTINGSTelco Tx Settings enable you to customize telephone transmit channel settings using th

Page 4 - APPENDIX D: COMPLIANCE 257

Technical Services: 800-283-5936 97 Dialer ButtonThe Dialer button opens the telephone dialer, allowing you to place calls to establish a conferen

Page 5 - CHAPTER 1: INTRODUCTION

98 Chapter 3: Converge® Console ProgrammingMin/Max LimitsUse the yellow and green upper and lower limit arrows on the Gain Scale in the Gain secti

Page 6 - Feature Enhancements

Technical Services: 800-283-5936 99 To adjust cross-point gain/attenuation, right-click on a cross point box and select Cross Point from the pop-u

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100 Chapter 3: Converge® Console ProgrammingYou can change the label (name) of the channel in the Telco Tx entry box, toggle the NOM button to tur

Page 8 - Converge Pro 880

Technical Services: 800-283-5936 101 Optimizing Output Gain StructureOptimizing gain structure for output channels ensures optimal audio performan

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102 Chapter 3: Converge® Console ProgrammingPROCESSING SETTINGSProcessing Settings enable you to configure Filters, delay, compression, and gain t

Page 10 - Converge Pro 8i

Technical Services: 800-283-5936 103 Filter ButtonPressing the Filter button brings up the Channel Property Configuration window with the Filter T

Page 11 - Converge Pro TH20

104 Chapter 3: Converge® Console ProgrammingIntroducing an appropriate amount of delay to the forward-mounted driver(s) re-establishes the acousti

Page 12 - WARRANTY INFORMATION

Technical Services: 800-283-5936 105 Select the Enable Compressor checkbox to activate the compressor.With the compressor you can change the gain

Page 13 - SYSTEM REQUIREMENTS

Technical Services: 800-283-5936 7 Converge Pro TH20The successor to the industry-leading XAP® TH2. The TH20 enables conference call functionality

Page 14 - UNPACKING

106 Chapter 3: Converge® Console Programming ReleaseDetermines how quickly compression is disabled. The range is 100ms to 2 seconds, in 5ms increm

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Technical Services: 800-283-5936 107 The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuati

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108 Chapter 3: Converge® Console ProgrammingChannel ObjectsTo streamline site setup tasks, you can save channel configurations as Channel Objects

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Technical Services: 800-283-5936 109 FADER SETTINGSFader Settings allow you to set configuration parameters for fader channels using the Channel V

Page 18 - CONTROLS AND CONNECTIONS

110 Chapter 3: Converge® Console ProgrammingGain Slider & Post Gain Meter Adjusts output gain level. Use the Gain slider to adjust output volu

Page 19

Technical Services: 800-283-5936 111 Expanded Channel Routing Matrix This display is identical to that shown in Channel View when the channel is s

Page 20 - Converge Pro 8i Rear Panel

112 Chapter 3: Converge® Console ProgrammingUNIT TABThe Unit Tab shows a detailed block diagram for the Converge Pro unit selected in the Site Pan

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Technical Services: 800-283-5936 113 Input Channel Settings Pointing to an Input channel on the LEFT side of the screen highlights it in orange

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114 Chapter 3: Converge® Console Programming Processing Channel Settings Pointing to a Processing channel in the Matrix section of the screen hig

Page 23 - EXPANSION BUS

Technical Services: 800-283-5936 115 Fader Channel Settings Pointing to a Fader channel in the Matrix section of the screen highlights it in ora

Page 24 - DEVICE IDS

8 Chapter 1: IntroductionCUSTOMER SERVICE AND SUPPORTClearOne is committed to providing best-in-class customer service and support. If you need as

Page 25 - LCD PROGRAMMING OVERVIEW

116 Chapter 3: Converge® Console Programming Expansion Audio RX and TX Pointing to an Expansion RX or TX channel in the Matrix section of the scr

Page 26 - Converge 840T

Technical Services: 800-283-5936 117 MATRIX TABThe Matrix Tab is used to route audio to one or more destinations (outputs, expansion bus, or proce

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118 Chapter 3: Converge® Console Programminginput to output. The color of the cross point cell identifies the input type: Yellow = gated mic inpu

Page 28 - LCD CHANNELS MENU

Technical Services: 800-283-5936 119 any destination within the unit. The Converge Pro 840T has 12 digital mix-minus buses:O–R buses are defaulted

Page 29 - LCD SETTINGS MENU

120 Chapter 3: Converge® Console ProgrammingTo copy a cross point to multiple cross points, press <Ctrl+C> to copy, then press <Ctrl+V>

Page 30

Technical Services: 800-283-5936 121 AEC REFERENCE TABThe AEC Reference Tab allows you to establish reference sources for Acoustic Echo Cancellati

Page 31 - LCD MACROS MENU

122 Chapter 3: Converge® Console ProgrammingOutput channelsExpansion bus channelsSpeaker outputs (840T only)Virtual referencesVirtual AEC Referenc

Page 32 - LCD PRESETS MENU

Technical Services: 800-283-5936 123 NOTE: If the channels selected for a virtual reference use Processing or Faders, you should select the proces

Page 33 - INSTALLING CONVERGE CONSOLE

124 Chapter 3: Converge® Console ProgrammingMACRO TABMacros define a series of commands which can be run from Console, the Front Panel LCD, or by

Page 34 - CONVERGE CONSOLE OVERVIEW

Technical Services: 800-283-5936 125 The Macro Record dialog appears.Make the routing and input/output configuration changes (such as gain adjustm

Page 35 - Button Bar

Technical Services: 800-283-5936 9 OPERATING REQUIREMENTSPowerConverge Pro devices automatically accommodate voltages of 100–240 VAC, 50/60 Hz, 15

Page 36 - Site Pane

126 Chapter 3: Converge® Console ProgrammingSelect the Converge Pro device Type, DID (Device ID number), and Command from the drop-down lists.When

Page 37 - Center Pane

Technical Services: 800-283-5936 127 Executing MacrosMacros can be run from Console, from the Front Panel LCD, or through external control devices

Page 38 - Console Modes

128 Chapter 3: Converge® Console ProgrammingGATING TABThe Gating Tab of the Console main screen allows you to create Gating Groups and assign Mic

Page 39 - SITE FILE OVERVIEW

Technical Services: 800-283-5936 129 Use the Gating Controllers section of the screen to assign Mic Inputs to a gating group. Use Internal gating

Page 40 - The Open dialog appears

130 Chapter 3: Converge® Console ProgrammingNOTE: ClearOne recommends using First Mic Priority to maintain maximum audio intelligibility by allowi

Page 41 - Working with Site Files

Technical Services: 800-283-5936 131 CONTROL TABThe Control Tab allows you to configure pin assignments for the user-definable pins on Control/Sta

Page 42 - CONNECT TO A SITE

132 Chapter 3: Converge® Console ProgrammingDefault Pin AssignmentsFor default pin assignments for Control/Status ports by model, refer to the Con

Page 43 - SITE PROPERTIES

Technical Services: 800-283-5936 133 Set parameter values for the command as required, then press the Apply button. The command appears in the sel

Page 44

134 Chapter 3: Converge® Console ProgrammingSTRING TABThe String Tab enables you to create up to seven Command Strings that allow Converge Pro dev

Page 45 - Username/Passwords

Technical Services: 800-283-5936 135 Creating Command StringsType a command string in the Command 0 through Command 7 text boxes in the center pan

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10 Chapter 1: IntroductionUNPACKINGUse the pack-out diagrams below to verify that you received all components for your Converge Pro product.NOTE:

Page 47

136 Chapter 3: Converge® Console ProgrammingEVENT SCHEDULER TABThe Event Scheduler allows you to schedule commands for execution at a specific tim

Page 48 - UNIT PROPERTIES

Technical Services: 800-283-5936 137 The Converge Pro commands available for event scheduling include:MACRO –Executes a macroPRESET –Executes a pr

Page 49 - Device ID

138 Chapter 3: Converge® Console ProgrammingDATABASE TABThe Database Tab enables you to create, modify, and save AV Devices, Channel Objects, and

Page 50 - Audio Master

Technical Services: 800-283-5936 139 AV DevicesAV Devices allow you to save pre-defined configurations for a particular type of device, such as a

Page 51 - Telephone Country Code

140 Chapter 3: Converge® Console ProgrammingCreating A New AV DeviceTo create a new AV Device, select the type of device you want to create in the

Page 52 - Serial Port Settings

Technical Services: 800-283-5936 141 Channel ObjectsChannel Objects allow you to save pre-defined configurations for a channel, such as an Output

Page 53 - CONFIGURATION MODE OVERVIEW

142 Chapter 3: Converge® Console ProgrammingTo create a new channel object, select an object type in the Object Tree and click the New button. Ent

Page 54 - CHANNEL VIEW TAB OVERVIEW

Technical Services: 800-283-5936 143 For additional information, refer to the Table of Contents for these related topics:Site PropertiesUnit Prope

Page 55

144 Chapter 3: Converge® Console ProgrammingOPTIMIZING GAIN STRUCTUREOptimizing Gain Structure maximizes the signal-to-noise ratio for each channe

Page 56

Technical Services: 800-283-5936 145 NOTE: The Post Gain Meter is a peak meter. If the meter remains green, the level may be too low. If it peaks

Page 57

Technical Services: 800-283-5936 11 Converge Pro 840T Package ContentsCABLE ASSEMBLY, RJ45/RJ45 18"830-150-004 (QTY 1)CABLE ASSY, TELEPHONE 1

Page 58 - AGC/ALC TAB

146 Chapter 3: Converge® Console Programming2. Optimize the gain level for all mic, line, and telco rx inputs routed to the selected output chann

Page 59 - Threshold Slider

Technical Services: 800-283-5936 147 CREATING CHANNEL OBJECTSOne of the most powerful features of the Console software is the ability to create Ch

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148 Chapter 3: Converge® Console ProgrammingDRAG AND DROP CONFIGURATIONConsole provides powerful Drag and Drop Configuration capabilities that all

Page 61 - NC (NOISE CANCELLATION) TAB

Technical Services: 800-283-5936 149 Creating ObjectsWith the exception of custom AV devices, which can only be created using the Database Tab, al

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150 Chapter 3: Converge® Console ProgrammingTo apply an AV device to a channel, drag the object onto the channel in the Unit or Channel View tabs.

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Technical Services: 800-283-5936 151 Channel ObjectsIn addition to using AV devices, you can drag and drop Channel Objects in the Unit Tab and the

Page 64 - Auto Gating: Settings

152 Chapter 3: Converge® Console Programming Matrix ObjectsMatrix Objects allow you to save customized matrix configurations into the Database and

Page 65 - Post Gate Meter

Technical Services: 800-283-5936 153 PRESET MODEPreset Mode allows you to create, modify, and run presets. There are 32 presets available in Conso

Page 66

154 Chapter 3: Converge® Console ProgrammingPreset Configuration TabsIn preset mode, the following tabs are available on the Console Tab Bar for d

Page 67 - FILTER TAB

Technical Services: 800-283-5936 155 Creating PresetsUse the following procedure to create presets:1. Press the Preset Mode button on the Button

Page 68 - Active Filter

SCREW/W ASHER ACC KIT , RACK DECOR 4EA BLK680-000-001 (QTY 1)PWR CORD, MOLDED 8' BLK 3 COND699-150-006 (QTY 1)CABLE ASSEMBL Y, RJ45/RJ45 18&

Page 69

156 Chapter 3: Converge® Console Programming5. Set the output channel cross-points that you want to include in the preset using the matrix. 6.

Page 70 - Bypass All

Technical Services: 800-283-5936 157 Executing PresetsThere are four ways to execute presets:Using ConsoleUsing the LCD Preset Menu on the Front P

Page 71 - Table View

158 Chapter 3: Converge® Console ProgrammingPreset Execution FlagsConsole uses user-selectable preset flags to determine the current execution sta

Page 72 - Accessing AEC

Technical Services: 800-283-5936 159 To apply a preset object, drag it from the Objects Pane and drop it onto the Site Pane of Console while in Co

Page 73 - ERL (Echo Return Loss) Meter

160 Chapter 3: Converge® Console ProgrammingFILE MENU OVERVIEWFile Menu allows you to use Site Files and Print Reports.Accessing the File MenuIn C

Page 74 - PTT (Push to Talk) Mode

Technical Services: 800-283-5936 161 If you are Connected to a Site, a Confirm dialog appears when you select Exit as shown below. Press Yes to co

Page 75 - MIC INPUT SETTINGS

162 Chapter 3: Converge® Console ProgrammingPRINT REPORTSThe Print Reports option on the File menu allows you to print a configuration properties

Page 76 - Post Process Meter

Technical Services: 800-283-5936 163 VIEW MENU OVERVIEWThe View Menu provides an alternate navigation method for viewing the screens displayed by

Page 77 - Channel Configuration Buttons

164 Chapter 3: Converge® Console ProgrammingView Menu OptionsOptions available on the View menu include:Unit ViewChannel ViewMatrix ViewAEC Refere

Page 78

Technical Services: 800-283-5936 165 ADD MENUThe Add Menu allows you to add Converge Pro units to a site using default configuration settings.Acce

Page 79

Technical Services: 800-283-5936 13 Converge Pro 8i Package ContentsCABLE ASSEMBL Y, RJ45/RJ45 18"830-150-004 (QTYCONVERGE PRO 8i910-151-810

Page 80

166 Chapter 3: Converge® Console ProgrammingAdding UnitsOn the Add menu, select the Converge Pro model you want to add to the site. The Unit Prope

Page 81 - LINE INPUT SETTINGS

Technical Services: 800-283-5936 167 NOTE: The Status bar at the bottom of the Console window displays the current status of the unit and the site

Page 82

168 Chapter 3: Converge® Console ProgrammingCONNECT MENU OVERVIEWThe Connect Menu enables you to connect to a site, disconnect from a site, and re

Page 83

Technical Services: 800-283-5936 169 MODES MENU OVERVIEWThe Modes Menu allows you to switch Console between Configuration Mode and Preset Mode. Co

Page 84

170 Chapter 3: Converge® Console ProgrammingSERVICES MENU OVERVIEWThe Services Menu provides various utilities for using and managing Converge Pro

Page 85

Technical Services: 800-283-5936 171 DIALERThe Dialer provides a software telephone interface for teleconferencing applications.NOTE: The dialer i

Page 86 - Channel Label

172 Chapter 3: Converge® Console ProgrammingUsing DialerWhen using the dialer, the date and time, number dialed, and call status are displayed in

Page 87 - NC (Noise Cancellation) Tab

Technical Services: 800-283-5936 173 PHONEBOOK (840T AND TH20)The Phonebook allows you to store telephone numbers and make speed-dial assignments

Page 88 - Telco Settings Tab

174 Chapter 3: Converge® Console ProgrammingPress the Add button to add the entry to the phonebook. The number now appears in the phonebook list,

Page 89 - Telco Meters Tab

Technical Services: 800-283-5936 175 LABEL EDITORThe Label Editor allows you to quickly change the default names (labels) assigned to all Converge

Page 90 - NC Button

14 Chapter 1: IntroductionCONTROLS AND CONNECTIONSRefer to the following diagrams for a description of Converge Pro front panel controls and their

Page 91 - ALC Button

176 Chapter 3: Converge® Console ProgrammingDEVICE LOGThe Device Log captures user-selectable system events for administration, configuration, and

Page 92 - Channel Routing Matrtix

Technical Services: 800-283-5936 177 Using Device LogIn the Device Log window, select the events you want to log using the Event Selection check b

Page 93

178 Chapter 3: Converge® Console ProgrammingFor additional information, please refer to the Table of Contents for these related topics:Site Proper

Page 94

Technical Services: 800-283-5936 179 EVENT LOGThe Event Log captures system events for administration and troubleshooting purposes. Event types ca

Page 95 - OUTPUT SETTINGS

180 Chapter 3: Converge® Console ProgrammingUsing Event LogCaptured events appear in the left section of the Event Log window. Event Codes and Mes

Page 96

Technical Services: 800-283-5936 181 WEB BUILDER TABUse the Web Builder to configure the User Console and Control Console. These consoles provide

Page 97

182 Chapter 3: Converge® Console Programming Select the key you want to program from the drop-down list in the upper left hand corner of the scree

Page 98

Technical Services: 800-283-5936 183 For some commands, such as MACRO, the Status section of the command editor becomes active. Status controls th

Page 99

184 Chapter 3: Converge® Console ProgrammingThe element selected determines the commands available in the Command drop-down lists in the Command s

Page 100 - TELCO TX SETTINGS

Technical Services: 800-283-5936 185 To access programmed user console call management functions, click on DIALER. To access programmed control c

Page 101 - Gain Slider

Technical Services: 800-283-5936 15 Converge Pro Front Panel Control DescriptionsUSB Type B Port: Provides convenient front panel connectivity for

Page 102 - Output Level Meter

186 Chapter 3: Converge® Console ProgrammingFIRMWARE LOADERFirmware Loader allows you to upgrade the firmware in your Converge Pro unit when enhan

Page 103

Technical Services: 800-283-5936 187 as shown below: When the firmware load is complete, the unit reboots, and a Warning dialog appears as shown b

Page 104 - Creating Channel Objects

188 Chapter 3: Converge® Console ProgrammingDEBUG CONSOLEThe Debug Console provides five tabs for monitoring system performance, testing and troub

Page 105

Technical Services: 800-283-5936 189 To configure a meter, select the Unit, Meter Type, and Channel using the drop-down lists. Meter view provide

Page 106 - PROCESSING SETTINGS

190 Chapter 3: Converge® Console Programming Test Signal TypesThe signal generator provides three types of test signals: Pink, White, and Tone.P

Page 107 - Delay Button

Technical Services: 800-283-5936 191 NOTE: Use auto sweep to test the frequency response of a room and speakers, and to identify distortion or rat

Page 108 - Cmprs (Compression) Button

192 Chapter 3: Converge® Console ProgrammingSystem Check Config TabThe System Check Config tab allows you to select and configure the diagnostic t

Page 109 - Threshold

Technical Services: 800-283-5936 193 SYSTEM CHECKSSystem Checks enable you to test network connections, telephone connections, microphones, and ou

Page 110

194 Chapter 3: Converge® Console ProgrammingDebug Console ScreenSelecting System Checks from the Services menu, or clicking the Debug Console butt

Page 111

Technical Services: 800-283-5936 195 System ChecksWhen you are finished selecting test configuration options on the System Check Config tab, click

Page 112 - Channel Objects

CONVERGE PRO 880/840T/TH20/8I INSTALLATION & OPERATION MANUALCLEARONE PART NO. 800-151-880 (REVISION 0.91) May 2007© 2007 ClearOne Communications,

Page 113 - FADER SETTINGS

16 Chapter 1: IntroductionConverge Pro Rear PanelsConverge Pro 880 Rear PanelConverge Pro 840T Rear PanelConverge Pro TH20 Rear PanelConverge Pro

Page 114

196 Chapter 3: Converge® Console ProgrammingLED status indicators:Red: Subsystem testing for the selected unit failed.Yellow: Test not selected on

Page 115

Technical Services: 800-283-5936 197 EXECUTE PRESETSThe Execute Presets command on the Services menu allows you to run presets while Console is in

Page 116 - UNIT TAB

198 Chapter 3: Converge® Console ProgrammingThe Execute Preset dialog appears as shown below. Select the preset you want to run from the drop-down

Page 117 - Output Channel Settings

Technical Services: 800-283-5936 199

Page 118 - Processing Channel Settings

200 Appendix A: Serial Commands

Page 119 - Fader Channel Settings

Technical Services: 800-283-5936 201 APPENDIX A: SERIAL COMMANDSCONVERGE PRO SERIAL COMMAND OVERVIEWThis appendix provides summary descriptions of

Page 120 - Expansion Audio RX and TX

202 Appendix A: Serial CommandsGroup and Channels TableGroup Alpha Number Converge 880 Channel RangeConverge TH20 Channel RangeConverge 840T Chann

Page 121 - MATRIX TAB

Technical Services: 800-283-5936 203 Meter Type Definitions TableAlpha Numeric Level position for MicsLevel position for Line InputsLevel position

Page 122 - Expansion Bus O–Z Routing

204 Appendix A: Serial CommandsAA - AUTO ANSWER ENABLE/ DISABLEThis command selects/reports the setting of auto answer.Command Form: DEVICE AA &l

Page 123 - Copy and Paste Cells

Technical Services: 800-283-5936 205 Value Signed Float 2 -12.00 – 12.00(Null to query in text)DBAD - AUTO DISCONNECT ENABLE/ DISABLEThis command

Page 124 - Exporting Matrix Objects

Technical Services: 800-283-5936 17 Converge Pro Rear PanelsAC Power: IEC connector, 100–240VAC auto-adjusting, 50/60Hz.Mic/Line Inputs: Mini-term

Page 125 - AEC REFERENCE TAB

206 Appendix A: Serial CommandsBit Map of Telco1 XXXX XXXX |Æ Telco RX |Æ Telco TX|-----------|Æ ReservedAEC - ACO

Page 126 - Virtual AEC References

Technical Services: 800-283-5936 207 Command Form: DEVICE AMXDUET [Value] Argument DetailsName Type Size Values UnitsValue Unsigned Integer 4 0 =

Page 127

208 Appendix A: Serial CommandsCALLDUR – CALL DURATIONThis command indicates how long a call has lasted. If no call is in session, this will repor

Page 128 - MACRO TAB

Technical Services: 800-283-5936 209 Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)CLOCK – CLOCK SETThis command sets or

Page 129 - Creating Macros

210 Appendix A: Serial CommandsValue Unsigned Integer 4 1 = US / Canada2 = Europe3 = Mexico4 = Australia5 = South Africa6 = Japan7 = Brazil8 = Sou

Page 130 - Deleting Macros

Technical Services: 800-283-5936 211 Channel Channel 1 See Group and ChannelsGroup Group 1 5 (P)Value Unsigned Float 2 For Converge 1212, 0.00 – 5

Page 131 - Exporting Macro Objects

212 Appendix A: Serial CommandsCommand Form: DEVICE DFLTM [Channel Group Position] Argument DetailsName Type Size Values UnitsChannel Channel 1 S

Page 132 - GATING TAB

Technical Services: 800-283-5936 213 DTMFC – DTMF CONTINUOUSThis command sends a continuous DTMF tone.Command Form: DEVICE DTMFC <Channel>

Page 133 - Global Gating Groups

214 Appendix A: Serial CommandsENETADDR - ETHERNET PORT IP ADDRESSThis command selects/reports the IP address of the Ethernet port on the unit.Com

Page 134

Technical Services: 800-283-5936 215 Argument DetailsName Type Size Values UnitsValue IP Address 4 (Null to query in text)ENETSUBN - ETHERNET SUBN

Page 135 - CONTROL TAB

18 Chapter 2: Expansion Bus & LCD Programming

Page 136 - Control/Status Ports

216 Appendix A: Serial CommandsBandwidth/Subtype Unsigned Float2 Type 0 – 5, 7 0 (Null in text) Octaves / TypeType 6, 11 0.05 – 5.00Type 8 – 10 2,

Page 137 - Exporting Control Objects

Technical Services: 800-283-5936 217 Command Form: DEVICE GAIN <Channel> <Group> [Value] [Absol/Rel]Argument DetailsName Type Size Va

Page 138 - STRING TAB

218 Appendix A: Serial CommandsValue Unsigned Integer 2 1 = Auto2 = Manual On3 = Manual Off(Null to query in text)GOVER - GATING OVERRIDEThis comm

Page 139 - Running Command Strings

Technical Services: 800-283-5936 219 GRPSEL - GATING GROUP SELECTThis command selects/reports which Gating Group a microphone input is assigned.Co

Page 140 - EVENT SCHEDULER TAB

220 Appendix A: Serial CommandsLMO - LAST MIC ON MODEThis command selects/reports last Mic on mode.Command Form: DEVICE LMO <Channel> [Valu

Page 141

Technical Services: 800-283-5936 221 LOCCITY – LOCATION: CITYThis command sets/reports the location of the unit: City string.Command Form: DEVICE

Page 142 - DATABASE TAB

222 Appendix A: Serial CommandsArgument DetailsName Type Size Values UnitsValue Hexadecimal 4 XXXX XXXX XXXX XXXX| | | | | | | | | | | |

Page 143 - AV Devices

Technical Services: 800-283-5936 223 Argument DetailsName Type Size Values UnitsValue Channel 4 See 14 (C) in Group and Channels(Null to query las

Page 144 - Creating A New AV Device

224 Appendix A: Serial CommandsValue Unsigned Integer 2 0 = 0 dB7 = 7 dB14 = 14 dB21 = 21 dB28 = 28 dB35 = 35 dB41 = 41 dB50 = 50 dB56 = 56 dB(Nu

Page 145

Technical Services: 800-283-5936 225 Cross point 1 High(Gated Mics & all other inputs)Hexadecimal 4 Bit mask of columns 31 - maxCross point 1

Page 146 - Other Object Types

Technical Services: 800-283-5936 19 CHAPTER 2: EXPANSION BUS & LCD PROGRAMMINGEXPANSION BUSThe Converge Pro Expansion Bus (E-bus) allows you t

Page 147

226 Appendix A: Serial CommandsArgument DetailsName Type Size Values UnitsValue String 16 1 – 15 Characters(Null to query in text)NCD - NOISE CANC

Page 148 - OPTIMIZING GAIN STRUCTURE

Technical Services: 800-283-5936 227 NTPSRV – NTP NETWORK TIME SERVER ADDRESSThis command selects/reports the IP addresses of the NTP Time Server

Page 149

228 Appendix A: Serial CommandsPHONEBOOKADD – ADDS AN ENTRY TO THE PHONEBOOKThis command saves an entry in the phonebook. There is no query for t

Page 150

Technical Services: 800-283-5936 229 Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to query in text)PRESET - PRESET EXECUTION/REPORTINGThi

Page 151 - CREATING CHANNEL OBJECTS

230 Appendix A: Serial CommandsChannel Channel 1 See Group and ChannelsGroup Group 1 3 (M)Value Unsigned Integer 2 0 = Off1 = On2 = Toggle(Null to

Page 152 - DRAG AND DROP CONFIGURATION

Technical Services: 800-283-5936 231 RESET - RESET Resets the unit. There is no query for this command.Command Form: DEVICE RESETArgument Detai

Page 153 - Creating Objects

232 Appendix A: Serial CommandsCommand Form: DEVICE RINGERTEST <Channel>Argument DetailsName Type Size Values UnitsChannel Channel 1 See Gr

Page 154

Technical Services: 800-283-5936 233 SFTYMUTE – SAFETY MUTEThis command selects/reports the state of the safety mute. When on, the safety mute ho

Page 155

234 Appendix A: Serial CommandsStart FrequencyUnsigned Float 4 20.00 – 20000.00 HzEnd FrequencyUnsigned Float 4 20.00 – 20000.00 (must be greater

Page 156 - Preset Objects

Technical Services: 800-283-5936 235 SNMPMNGRPORT – SNMP MANAGER NOTIFICATION PORTThis command selects/reports the SMP Trap port for SNMP Manager.

Page 157 - PRESET MODE

20 Chapter 2: Expansion Bus & LCD ProgrammingDEVICE IDSDevice IDs provide unique identifiers for all Converge Pro units that are linked togeth

Page 158 - Preset Configuration Tabs

236 Appendix A: Serial CommandsArgument DetailsName Type Size ValuesSystem CheckHexadecimalInteger4 15 14 13 12 11 10 09 08 07 06 05 04 03 02 01 0

Page 159 - Creating Presets

Technical Services: 800-283-5936 237 Command Form: DEVICE TAMODE <Channel> [Value]Argument DetailsName Type Size Values UnitsChannel Channe

Page 160

238 Appendix A: Serial CommandsTELNETPORT - TELNET PORTThis command selects/reports the port for telnet connections.Command Form: DEVICE TELNETPO

Page 161 - Executing Presets

Technical Services: 800-283-5936 239 Argument DetailsName Type Size Values UnitsUDT time Unsigned Integer 4UID - UNIT IDThis command reports the u

Page 162 - Exporting Preset Objects

240 Appendix A: Serial CommandsSERIAL COMMAND SUPPORT TABLERefer to the following table for serial command support by Converge Pro device type.ID

Page 163

Technical Services: 800-283-5936 241 ID Command NameConverge Pro 880Converge Pro 840TConverge Pro TH20Converge Pro 8i48 REFSEL X X X49 AARINGS X X

Page 164 - FILE MENU OVERVIEW

242 Appendix A: Serial CommandsID Command NameConverge Pro 880Converge Pro 840TConverge Pro TH20Converge Pro 8i98 AEC X X X99 NLP X X X100 DEVICEN

Page 165

Technical Services: 800-283-5936 243 ID Command NameConverge Pro 880Converge Pro 840TConverge Pro TH20Converge Pro 8i148 NAME XXXX149 TELNETEN XXX

Page 166 - PRINT REPORTS

244 Appendix B: Control/Status Port Default Pinouts

Page 167 - VIEW MENU OVERVIEW

Technical Services: 800-283-5936 245 APPENDIX B: DEFAULT PINOUTSCONTROL/STATUS PORT A & B DEFAULT PINOUTSConverge Pro 880 Port APin#: User Def

Page 168 - View Menu Options

Technical Services: 800-283-5936 21 Use the Menu Dial to highlight the desired value. Press the Select button to select it.The Change DID Menu pro

Page 169 - ADD MENU

246 Appendix B: Control/Status Port Default PinoutsConverge PRo TH20 Port APin#: User Definable Control/Status Default Description1 Y Control (Inp

Page 170 - Adding Units

Technical Services: 800-283-5936 247

Page 171

248 Appendix C: Specifications

Page 172 - CONNECT MENU OVERVIEW

Technical Services: 800-283-5936 249 APPENDIX C: SPECIFICATIONSConverge Pro 880 Audio PerformanceConditions: Unless otherwise specified, all measu

Page 173 - MODES MENU OVERVIEW

250 Appendix C: SpecificationsConverge Pro 880 (continued)Control/Status PortsDB-25 female A/B (2)Inputs A/B: active low (pull to ground)Outputs A

Page 174 - SERVICES MENU OVERVIEW

Technical Services: 800-283-5936 251 Converge Pro 840T Audio PerformanceConditions: Unless otherwise specified, all measurements are performed wit

Page 175 - Accessing Dialer

252 Appendix C: SpecificationsConverge Pro 840T (continued)EthernetAutoswitching with Quality of Connection (QoC)10/100 Mbps Ethernet Network Port

Page 176 - Renulling the Line

Technical Services: 800-283-5936 253 Converge Pro 8iAudio PerformanceConditions: Unless otherwise specified, all measurements are performed with a

Page 177 - PHONEBOOK (840T AND TH20)

254 Appendix C: SpecificationsConverge Pro 8i (continued)Operating Temperature14° F/-10° C to 122° F/50° C ambient unit temperatureApprovalsSee A

Page 178

Technical Services: 800-283-5936 255 Converge Pro TH20Telephone Audio PerformanceConditions: Unless otherwise specified, all measurements are perf

Page 179 - LABEL EDITOR

22 Chapter 2: Expansion Bus & LCD ProgrammingAdjusting LCD Menu ParametersUse the following procedure to adjust LCD Menu parameters for your C

Page 180 - DEVICE LOG

256 Appendix D: Compliance

Page 181 - Using Device Log

Technical Services: 800-283-5936 257 APPENDIX D: COMPLIANCE FCC PART 15/ICES-003 COMPLIANCEThis equipment has been tested and found to comply with

Page 182

258 Appendix D: Compliance If you experience problems with this equipment, contact ClearOne Communications, 5225 Wiley Post Way, Suite 500, Salt L

Page 183 - EVENT LOG

Technical Services: 800-283-5936 259 EUROPEAN COMPLIANCEConformity of the equipment with the guidelines below is attested by the CE mark.

Page 184 - Using Event Log

260 Appendix D: Compliance Telecom - Telecom Terminal Equipment (Converge Pro 840T & Converge Pro TH20 Only):ETSI ES 203 021 - 1, 2 and 3 Acc

Page 185 - WEB BUILDER TAB

Technical Services: 800-283-5936 23 LCD Default DisplayWhen you power up a Converge Pro unit, the LCD display reads Initializing. If an error code

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24 Chapter 2: Expansion Bus & LCD ProgrammingLCD CHANNELS MENUThe LCD Channels Menu allows you to adjust the Gain level and turn Mute On or Of

Page 187 - Configuring Control Console

Technical Services: 800-283-5936 25 Use the Menu Dial to highlight Gain or MutePress the Select buttonSelect the desired value using the Menu Dial

Page 188 - Accessing the Web Portal

TABLE OF CONTENTSCHAPTER 1: INTRODUCTION 1Converge Pro Product Family Overview 1Converge Pro Product Descriptions 4Customer Service And Support 8P

Page 189

26 Chapter 2: Expansion Bus & LCD ProgrammingThese options are described in the following sections.RS-232There are two parameters in the RS-23

Page 190 - FIRMWARE LOADER

Technical Services: 800-283-5936 27 For more information, see the Table of Contents for these related topics:LCD Programming OverviewLCD Channels

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28 Chapter 2: Expansion Bus & LCD ProgrammingLCD PRESETS MENUThe LCD Presets Menu allows you to execute Presets from the Converge Pro front pa

Page 192 - DEBUG CONSOLE

Technical Services: 800-283-5936 29 CHAPTER 3: CONVERGE CONSOLE PROGRAMMINGINSTALLING CONVERGE CONSOLEBoot the PC to the Windows operating system.

Page 193 - Signal Generator

30 Chapter 3: Converge® Console ProgrammingCONVERGE CONSOLE OVERVIEWThe Converge Console software provides a powerful, intuitive interface for con

Page 194 - Tone Frequency Settings

Technical Services: 800-283-5936 31 Menu Bar Menus available on the Menu Bar include:FileViewAddConnectModesServicesHelp: Opens this help system

Page 195 - System Checks Tab

32 Chapter 3: Converge® Console Programming Tab Bar Tabs available on the Tab Bar include:UnitChannel ViewMatrixAEC ReferenceMacroGatingControlSt

Page 196 - System Check Config Tab

Technical Services: 800-283-5936 33 In Preset Mode, the Site Pane displays the Current Site, Current Unit, Preset Selection list, and the Pres

Page 197 - SYSTEM CHECKS

34 Chapter 3: Converge® Console Programming Objects Pane The Object Pane contains the AV Devices tab, which allows you to select from a list of

Page 198 - System Check Config

Technical Services: 800-283-5936 35 SITE FILE OVERVIEWSite Files allow you to store configuration settings for one or more Converge Pro units, inc

Page 199 - System Checks

TABLE OF CONTENTS (CONTINUED)CHAPTER 3: CONVERGE CONSOLE PROGRAMMING 29Macro Tab 124Gating Tab 128Control Tab 131String Tab 134Event Scheduler Ta

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36 Chapter 3: Converge® Console ProgrammingThe File menu appears. Select Open Site as shown below.The Open dialog appears.Locate the Site file you

Page 201 - EXECUTE PRESETS

Technical Services: 800-283-5936 37 Saving Site FilesTo save the current Site configuration parameters, including any changes made since the activ

Page 202

38 Chapter 3: Converge® Console ProgrammingCONNECT TO A SITEConnect To a SiteClick the Connect button on the Console Button Bar, or select Conne

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Technical Services: 800-283-5936 39 SITE PROPERTIESSite Files are created and modified using the Site Properties window in Console. Site files con

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40 Chapter 3: Converge® Console ProgrammingCreate A New SiteTo create a new site, New Site from the File menu or by clicking the New Site button

Page 205 - APPENDIX A: SERIAL COMMANDS

Technical Services: 800-283-5936 41 Control Master Unit (SNMP)All units in the Site appear in the Control Master Unit list. Selecting a Control M

Page 206 - Group and Channels Table

42 Chapter 3: Converge® Console ProgrammingUser access privilege levels are as follows:Administrator: Full accessManager: Access to the Dialer and

Page 207 - Meter Type Definitions Table

Technical Services: 800-283-5936 43 location information in the Location section of the tab (optional). Press OK to save the Site file, or Cancel

Page 208 - AAMB - ADAPTIVE AMBIENT MODE

44 Chapter 3: Converge® Console ProgrammingUNIT PROPERTIESUnit Properties define properties for a specific Converge Pro unit. Unit Properties enab

Page 209 - ADPRESENT – AUDIO PRESENCE

Technical Services: 800-283-5936 45 Add A New UnitTo add a unit to a Site, right-click in either the Site View tab or the Tree View tab of the Sit

Page 210 - AMBLVL - AMBIENT LEVEL ADJUST

Technical Services: 800-283-5936 1 CHAPTER 1: INTRODUCTIONCONVERGE PRO PRODUCT FAMILY OVERVIEWCongratulations on purchasing a ClearOne® Converge™

Page 211 - BOOTERR – BOOT ERROR REPORT

46 Chapter 3: Converge® Console ProgrammingDevice IDs ensure that the Console software synchronizes with the proper unit when there are multiple C

Page 212 - CALLDUR – CALL DURATION

Technical Services: 800-283-5936 47 maintained by the Converge Pro unit connected to a control device through its RS-232 Serial Port, in this case

Page 213 - COUNTRY – COUNTRY SELECTION

48 Chapter 3: Converge® Console Programming IP SettingsIf you want to use DHCP (Dynamic Host Configuration Protocol), select the DHCP checkbox. (S

Page 214 - DELAY - DELAY ADJUST

Technical Services: 800-283-5936 49 CONFIGURATION MODE OVERVIEWConverge Console has two modes: Configuration Mode (default) and Preset Mode. Confi

Page 215

50 Chapter 3: Converge® Console ProgrammingCHANNEL VIEW TAB OVERVIEWThe Channel View section of the interface provides complete configuration of a

Page 216 - DSPVER - DSP VERSION

Technical Services: 800-283-5936 51 Some buttons, such as the Mute and PPWR (Phantom Power) shown above, toggle features On and Off. Other buttons

Page 217 - DUPDATE – DOWNLOAD UPDATE

52 Chapter 3: Converge® Console ProgrammingGatingThe channel routing matrix of the Channel View pane shows the associated Matrix row and routing c

Page 218

Technical Services: 800-283-5936 53 This display is identical to that shown in Channel View when the output channel is selected in the Tree View p

Page 219 - FILTER – FILTER ADJUST

54 Chapter 3: Converge® Console ProgrammingAGC/ALC TAB AGC/ALC enables AGC (Automatic Gain Control) or ALC (Automatic Level Control) and allows yo

Page 220 - GAIN - GAIN ADJUSTMENT

Technical Services: 800-283-5936 55 Use the AGC/ALC radio buttons to select Off, ALC, or AGC. The default is Off. ALC is performed automatically:

Page 221 - GMODE - GATING MODE

2 Chapter 1: IntroductionModelsThe Converge™ Pro product family includes the following models:Converge™ Pro 880Converge™ Pro 840TConverge™ Pro TH2

Page 222 - GREPORT - GATE REPORT

56 Chapter 3: Converge® Console ProgrammingFor additional information, refer to the Table of Contents for these related topics:Channel View Tab Ov

Page 223 - LCDCONTRAST – LCD CONTRAST

Technical Services: 800-283-5936 57 NC (NOISE CANCELLATION) TABNC (Noise Cancellation) is a process in which ambient (background) noise is removed

Page 224 - LOCREGION – LOCATION: REGION

58 Chapter 3: Converge® Console ProgrammingConfiguring Noise CancellationSelect the Enable Noise Canceller checkbox to enable NC for the channel.

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Technical Services: 800-283-5936 59 GATINGThe Gating button on the Channel View tab enables you to configure gating control for individual Mic Inp

Page 226 - LVLREPORT - LEVEL REPORT

60 Chapter 3: Converge® Console ProgrammingGating Settings: Auto Gating The upper section of the Gate Settings section of the screen contains the

Page 227 - MIN - MINIMUM GAIN SETTING

Technical Services: 800-283-5936 61 Manual Gating: Manual On/Manual OffSelect the Manual On radio button to gate the channel on, or Manual Off t

Page 228 - MTRX2 - MATRIX 2

62 Chapter 3: Converge® Console ProgrammingFor additional information, refer to the Table of Contents for these related topics:Gating TabAEC (Acou

Page 229 - NAME – NAME

Technical Services: 800-283-5936 63 FILTER TABFilters enable you to shape the audio signals from Mic Inputs for improved audio quality. There are

Page 230

64 Chapter 3: Converge® Console ProgrammingThe following sections describe how to configure and activate input channel filters.Active FilterUse th

Page 231 - PAA - PA ADAPTIVE MODE

Technical Services: 800-283-5936 65 To add additional filters, click the Add Filter button. The number of remaining available filters for the chan

Page 232 - PP - PHANTOM POWER

Technical Services: 800-283-5936 3 microphones and 16 phone lines for a single site.Increased distance between units—up to 200 feet/60.96 meters.G

Page 233 - PUSHTOTALK – PUSH TO TALK

66 Chapter 3: Converge® Console ProgrammingPhasePress the Phase button to display the phase relationship of the graphed frequency response (appear

Page 234 - CANCELLATION

Technical Services: 800-283-5936 67 Add FilterPress the Add Filter button to create a filter for the input channel. When you add a filter, it appe

Page 235

68 Chapter 3: Converge® Console ProgrammingAEC (AUTOMATIC ECHO CANCELLATION)AEC (Acoustic Echo Cancellation) is a process in which acoustical echo

Page 236 - SERECHO – SERIAL ECHO

Technical Services: 800-283-5936 69 The AEC tab shows a signal flow diagram for AEC, and has the following features: Enable AEC, PA Adapt and AEC

Page 237 - SIGGEN - SIGNAL GENERATOR

70 Chapter 3: Converge® Console Programming ERL + ERLE MeterShows the total ERL and ERLE reduction. This is an average meter that updates only whe

Page 238 - SLVL - SPEECH LEVEL CONTROL

Technical Services: 800-283-5936 71 MIC INPUT SETTINGSMic Input Settings enable you to customize mic input channel settings using the Channel View

Page 239

72 Chapter 3: Converge® Console ProgrammingPre Gain Meter The Pre Gain meter displays the mic input level before gain adjustments. Meter range is

Page 240 - TAMODE - TELCO ADAPT MODE

Technical Services: 800-283-5936 73 Post Gate Meter The Post Gate Meter displays the audio level after gating. Meter range is from -30 to +20dB.

Page 241 - TELNETEN - TELNET ENABLE

74 Chapter 3: Converge® Console ProgrammingChannel Routing Matrix: InputsThe channel routing matrix section of the Channel View screen shows the a

Page 242 - TOUT - TIME OUT SELECT

Technical Services: 800-283-5936 75 This display is identical to that shown in Channel View when the output channel is selected in the Tree View

Page 243 - WAITSTATE – WAIT STATE

4 Chapter 1: IntroductionCONVERGE PRO PRODUCT DESCRIPTIONSConverge Pro 880The successor to the industry-leading XAP® 800. As the flagship product

Page 244 - SERIAL COMMAND SUPPORT TABLE

76 Chapter 3: Converge® Console ProgrammingFor more information on using audio devices and channel objects, see the following topics:AV DevicesCre

Page 245

Technical Services: 800-283-5936 77 LINE INPUT SETTINGSLine Input Settings enable you to customize line input channel settings. All settings for a

Page 246

78 Chapter 3: Converge® Console ProgrammingPre Gain MeterThe Pre Gain Meter shows the line input level before gain adjustments. Meter range is -30

Page 247

Technical Services: 800-283-5936 79 Select the Enable AGC checkbox to enable AGC, or deselect it to disable AGC. For AGC configuration details, s

Page 248

80 Chapter 3: Converge® Console ProgrammingThe Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/att

Page 249 - APPENDIX B: DEFAULT PINOUTS

Technical Services: 800-283-5936 81 matrix section of the screen). From the menu that appears, select Export Object as shown below.NOTE: You can a

Page 250 - Converge Pro 8i Port A

82 Chapter 3: Converge® Console ProgrammingTELCO RX SETTINGS (840T AND TH20)Telco Rx Settings enable you to customize telephone receive channel se

Page 251

Technical Services: 800-283-5936 83 Channel Configuration Buttons The Channel Configuration Buttons enable you to configure settings for the

Page 252

84 Chapter 3: Converge® Console Programming Telco Settings TabSettings available on the Telco Settings Tab include:Auto Answer: Set the number of

Page 253 - APPENDIX C: SPECIFICATIONS

Technical Services: 800-283-5936 85 Telco Meters TabDisplays a round-trip signal flow diagram for the selected telco rx input channel, as well a

Page 254 - Converge Pro 880 (continued)

Technical Services: 800-283-5936 5 Converge Pro 840TThe successor to the industry-leading XAP® 400. Leveraging the rich functionality of the flags

Page 255 - Converge Pro 840T

86 Chapter 3: Converge® Console ProgrammingDial Tone Level SliderThe Dial Tone Level slider allows you to set dial tone gain using the slider or s

Page 256 - Converge Pro 840T (continued)

Technical Services: 800-283-5936 87 To use noise cancellation, click Enable Noise Canceller, then adjust the Cancellation Depth to the setting whi

Page 257

88 Chapter 3: Converge® Console ProgrammingGain SliderThe Gain slider changes the gain for the telco receive channel from nominal 0. To change the

Page 258 - Converge Pro 8i (continued)

Technical Services: 800-283-5936 89 The Cross Point Attenuation slider appears. Move the slider or use the selector box to set the gain/attenuatio

Page 259

90 Chapter 3: Converge® Console ProgrammingTo save a Telco Rx channel configuration, right click in the Channel View screen (anywhere above the ch

Page 260

Technical Services: 800-283-5936 91 OUTPUT SETTINGSOutput Settings enable you to customize output channel settings. All settings for a given outpu

Page 261 - APPENDIX D: COMPLIANCE

92 Chapter 3: Converge® Console ProgrammingMute ButtonClicking the Mute button toggles muting. The default is off.Gain SliderThe Gain slider adjus

Page 262 - IC COMPLIANCE

Technical Services: 800-283-5936 93 You can click directly on any cross point box in the top row to set a parameter as cross point, or leave it bl

Page 263 - EUROPEAN COMPLIANCE

94 Chapter 3: Converge® Console ProgrammingYou can change the label (name) of the channel in the Output entry box, toggle the NOM button to turn c

Page 264

Technical Services: 800-283-5936 95 Optimizing Output Gain StructureOptimizing gain structure for output channels ensures optimal audio performanc

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