Clearone Dante Controller User Manual

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Dante Controller User
Guide
User Guide
For Dante Controller version 3.5.x for Windows and Mac OSX
For Windows 7 and Windows 8, and Mac OS X 10.7.5, 10.8.5, and 10.9.
Document version: 1.5
Document name:AUD-MAN-DanteController-3.5.x-v1.5.pdf
Published: Tuesday, 1 April 2014
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Summary of Contents

Page 1 - Dante Controller User

Dante Controller UserGuideUser GuideFor Dante Controller version 3.5.x for Windows and Mac OSXFor Windows 7 and Windows 8, and Mac OS X 10.7.5, 10.8.

Page 2 - Contents

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-10-IntroductionAbout Dante ControllerDante Controller is a software

Page 3

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-11-v3.5.0n Presets have been enhanced. You are now able to filter t

Page 4

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-12-n Dante Controller for Mac now supports OSX10.8.v3.2.8n Switch

Page 5

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-13-Note: If you intend to also install Dante Virtual Soundcard on t

Page 6

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-14-Installing Dante ControllerDownloading Dante ControllerDante Con

Page 7 - Contacts

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-15-WindowsNavigate to Control Panel > Programs and Features, sel

Page 8 - Software Licensing Notice

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-16-Dante BasicsDiscovery and auto-configurationWhen a Dante-enabled

Page 9 - About Audinate

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-17-Subscribing to Audio ChannelsIn the Routing View, a blue square

Page 10 - Introduction

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-18-If there is no problem with the subscription, the tooltip will d

Page 11 - Previous releases

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-19-Example: The power supply on “stage-box” fails and “stage-box” n

Page 12 - Minimum System Requirements

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-2-ContentsAbout Audinate 9About Dante 9Introduction 10About Dante C

Page 13 - Monitor Requirements

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-20-n Unicast routing: Unicast flows are point-to-point from a singl

Page 14 - Installing Dante Controller

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-21-If the secondary network is connected to a device that supports

Page 15 - Mac OS X

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-22-Advanced Routing: Using MulticastDante routing is unicast by def

Page 16 - Dante Basics

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-23-and will eventually be muted -unlessdevice B is also deriving it

Page 17 - Subscription Tooltips

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-24-Latency and Dante Virtual SoundcardDante Virtual Soundcard allow

Page 18

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-25-Starting Dante ControllerWhere to find the Dante Controller appl

Page 19 - Routing Audio

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-26-To display this dialog at any other time, click the button in th

Page 20 - Redundancy

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-27-Primary and secondary Dante networks (redundant configuration),

Page 21 - Audio Formats

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-28-Primary and secondary networks (redundant configuration), two ne

Page 22 - Clock Synchronization

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-29-Using Dante ControllerDante Controller presents two main types o

Page 23 - LatencyMonitoring

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-3-Subscription 20Redundancy 20Audio Formats 21Flows 21Advanced Rout

Page 24 - Dante Control and Monitoring

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-30-Menu barThe menu bar in the Network View includes four menus: Fi

Page 25 - Starting Dante Controller

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-31-Devicen Refresh (F5): Refreshes the displayed network / device d

Page 26

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-32-Status BarThe Status Bar displays notifications for network stat

Page 27

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-33-Expanding the Routing ViewThe Rx channels associated with any de

Page 28

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-34-to only display devices that contain that text string, in either

Page 29 - Using Dante Controller

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-35-To expand a channel group, click the plus [+] icon. To collapse

Page 30 - Menu bar

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-36-n Product Version: The product version, as defined by the manufa

Page 31 - Tool bar

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-37-nA green light indicates that the device is currently synced to

Page 32 - Network View Tabs

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-38-Where the checkbox is present but greyed-out (and inactive), it

Page 33 - Device List Filtering

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-39-Clock Status MonitoringDante devices are monitored by Dante Cont

Page 34 - Channel Groups

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-4-Device List Filtering 33Channel Groups 34Device Info 35Clock Stat

Page 35 - Device Info

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-40-When Active Clock Status Monitoring is active, the button is sho

Page 36 - Clock Status

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-41-The event types are:n Clock Sync Warning: Indicates that a clock

Page 37 - Enable Sync To External

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-42-network clock, its frequency must be 'pulled' up or do

Page 38 - About Master Clocks

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-43-Generally, a stable and accurate clock will show consistently st

Page 39 - Clock Status Monitoring

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-44-Network StatusThe Network Status tab provides a range of network

Page 40 - Clock Status Monitor

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-45-Bandwidth ColumnsUse the bandwidth columns to see an approximati

Page 41 - About Clock Offset

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-46-EventsThe Events tab provides information on significant changes

Page 42 - Interpreting the Histogram

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-47-Note: The Event Log LED icon will always remain green while the

Page 43

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-48-n Demotion from Grand Mastern Reboot requiredAutomatic Notificat

Page 44 - Network Status

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-49-Note: Mac OS X users: Please note that the key combinations show

Page 45 - Packet Errors

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-5-Other Event Notifications 48Device View 48Device View Menu bar 50

Page 46 - Clearing the Event List

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-50-n Device Config: rename device, change sample rate and set other

Page 47 - Event Classification

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-51-Device View TabsThe Device View is split into tabs, some of whic

Page 48 - Device View

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-52-Channel is receiving audio between -61dbFS and 0dfFSChannel is c

Page 49

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-53-Multiple channels can be selected and then dragged and dropped o

Page 50 - Device View Toolbar

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-54-n Transmit Flows: The area on the right pane of the tab indicate

Page 51 - Device View Tabs

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-55-n Manufacturer: The name of the device manufacturer.n Product Ty

Page 52 - Creating Subscriptions

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-56-Note: As a rule of thumb neither the Rx nor the Tx utilization s

Page 53 - Transmit Tab

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-57-Setting device latency too high, however, can interfere with low

Page 54 - Status Tab

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-58-the transmitter. Ultimo devices, for example, support a minimum

Page 55 - Primary Interface

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-59-If any bars are red, it indicates lost packets, and audio loss.

Page 56 - Latency Tab

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-6-About Device Roles 66Saving Presets 67Parameter Rules 67Rx Subscr

Page 57

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-60-Device Config TabThis tab on the device view window allows you t

Page 58

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-61-n Shows the current pull-up/down setting for the device, and all

Page 59

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-62-Network Config TabUse the Network Config Tab to toggle supported

Page 60 - Device Config Tab

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-63-the manufacturer's technical documentation for information

Page 61 - Reset Device

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-64-HARemote is a proprietary serial control protocol used by Yamah

Page 62 - Network Config Tab

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-65-The window shows a list of the Tx channels for the device, and a

Page 63 - HA Remote

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-66-PresetsDante Controller supports the saving and loading of Dante

Page 64

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-67-(such as unsupported sample rates) and will display those issues

Page 65

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-68-Elements column when the preset is applied):All subscriptions fo

Page 66 - About Device Roles

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-69-Preset ElementsUse the Preset Elements column to select the para

Page 67 - Saving Presets

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-7-ContactsAudinate Pty LtdLevel 1, 458 Wattle StreetUltimo NSW 2007

Page 68 - Applying Presets

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-70-You can apply a role to the same physical device from which it w

Page 69 - Preset Roles

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-71-Manual AssignmentsTo manually apply a role to a device:n Drag th

Page 70 - Automatic Assignments

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-72-A black icon indicates that the device has been assigned a role,

Page 71 - Target Devices

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-73-8. In the 'Preset Roles' column, select the relevant r

Page 72 - Global Configuration

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-74-TroubleshootingMessages on StartupError Message Meaning & Ac

Page 73

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-75-If your computer has a third-party firewall installed, please re

Page 74 - Troubleshooting

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-76-n Connecting the secondary interface of a Dante device to the pr

Page 75 - Correct IP configuration

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-77-n The Primary Address of all devices should follow the same IP a

Page 76

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-78-IndexAApplying Presets 68Audio Formats 21Auto-configuration 16Av

Page 77 - Switch and Cabling Checklist

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-79-Dante Information 55Dante Virtual Soundcard 24Device 31, 50Devic

Page 78

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-8-Audinate is not liable for any loss or damage that may be suffere

Page 79

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-80-IP configuration 75KKeep IP settings 61LLatency 23Latency Errors

Page 80

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-81-Primary Status 37, 44Primary Tx B/W 45Processor 12Product Type 3

Page 81

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-82-Synchronization 22, 37System Requirements 12TTabs 31The installe

Page 82

Dante Controller User GuideCopyright © 2014 Audinate Pty Ltd. All rights reserved.-9-About AudinateAudinate Pty Ltd is a leading developer of media ne

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