Clearone Converge Pro User Manual Page 242
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CONVERGE Firmware Update Procedure
The 4.X versions of CONVERGE Console offer significant upgrades from previous versions, including support for
the Beamforming Microphone Array. ClearOne strongly encourages users to upgrade all firmware to the latest
release version.
NOTE: Save the CONVERGE Console site file before performing any firmware upgrade
NOTE: CONVERGE Console checks for firmware/software compatibility when connecting to a
CONVERGE Pro site. If a compatibility issue is found the firmware uploader screen will
be presented to update the firmware. Follow the steps below to update the firmware. If
you choose not to perform the firmware update, close CONVERGE Console and use
CONVERGE Manager to select the version of CONVERGE Console that is compatible
with the firmware in the CONVERGE Pro.
If the connected Site contains units that are Version 3.X, they must be removed from the expansion bus prior to
performing the firmware upgrade.
Please follow the steps below to upgrade your Firmware:
Upgrading from 1.X Firmware
1. Remove any 2.X, 3.X and 4.X units from the stack by disconnecting the expansion bus link cable from the 1.X
units.
2. Re-connect to the 1.X stack with Console.
3. Download the 4.X firmware file to the stack of units.
4. The units will default and reboot after the download of 4.X firmware. The 1.X to 4.X upgrade requires the
firmware to be loaded twice to complete the version upgrade.
5. Reconnect to the stack with Console. Download 4.X a second time to the units. The units will reboot.
6. Units are fully upgraded.
7. Verify units have been upgraded by check firmware version on the front panel.
Upgrading from 2.X Firmware
1. Remove any 1.X, 3.X and 4.X units from the stack by disconnecting the expansion bus link cable from the 2.X
units.
2. Re-connect to the 2.X stack with Console.
3. Download the 4.X firmware file to the stack of units.
4. The units will default and reboot after the download of 4.X firmware. The 2.X to 4.X upgrade requires the
firmware to be loaded twice to complete the version upgrade.
5. Units are fully upgraded.
6. Verify units have been upgraded by check firmware version on the front panel.
Upgrading from 3.X Firmware
1. Remove any 1.X, 2.X and 4.X units from the stack by disconnecting the expansion bus link cable from the 3.X
units.
2. Re-connect to the 3.X stack with Console.
3. Download the 4.X firmware file to the stack of units.
4. The units will default and reboot after the download of 4.X firmware.
5. Units are fully upgraded.
6. Verify units have been upgraded by check firmware version on the front panel.
The units have been upgraded. Reconnect all expansion bus cables, if needed, to complete the stack of units.
- CHAPTER 1: INTRODUCTION 1 3
- TABLE OF CONTENTS (continued) 4
- CHAPTER 1: INTRODUCTION 6
- Common Benefits 7
- Common Features 7
- Feature Enhancements 7
- CONVERGE USB Enhancements 9
- Save These Instructions 10
- CONVERGE Pro 880TA 11
- CONVERGE Pro 880 12
- CONVERGE Pro 880T 13
- CONVERGE Pro 840T 14
- CONVERGE Pro 8i 15
- CONVERGE Pro TH20 16
- CONVERGE Pro VH20 17
- CONVERGE Pro SR 1212A 18
- CONVERGE Pro SR1212 19
- Beamforming Microphone Array 20
- CONVERGE USB Audio Interface 22
- CUSTOMER SERVICE AND SUPPORT 23
- WARRANTY INFORMATION 23
- OPERATING REQUIREMENTS 24
- SYSTEM REQUIREMENTS 24
- UNPACKING 25
- CONVERGE PRO 840T 28
- P/N: 830-000-023L 31
- CONVERGE USB Package Contents 34
- CONTROLS AND CONNECTIONS 37
- A C D E F G 38
- A B C D E F G H 39
- 123457896 40
- 12 47896 40
- 1 4 5 6 7 8 9 41
- CONVERGE USB 46
- Expansion Bus Connections 48
- Audio and Control Buses 48
- Device Types and IDs 49
- Assigning Device IDs 49
- DEVICE ID MENU 50
- CHANGING DID MENU 50
- A B C D E F 51
- ClearOne 52
- Accessing the Channels Menu 54
- Channel Display 54
- LCD SETTINGS MENU 55
- SETTINGS PAGE 1/2 55
- DefaultDID 55
- Baud Rate 56
- Flow Control (Hardware) 56
- LCD MACROS MENU 57
- Executing Macros 58
- Accessing the Presets Menu 58
- INSTALLING CONVERGE CONSOLE 59
- CONVERGE CONSOLE OVERVIEW 62
- Menu Bar 63
- Button Bar 63
- Site Pane 64
- Center Pane 65
- Objects Pane 66
- Status Bar 66
- Console Modes 66
- SITE FILE OVERVIEW 67
- Saving Site Files 69
- CONNECT TO A SITE 70
- SITE PROPERTIES 71
- Create A New Site 72
- Site Properties: General Tab 72
- User name/Passwords 74
- UNIT PROPERTIES 76
- Add A New Unit 77
- Unit Properties: General Tab 77
- Device Name 78
- Device ID 78
- Audio Master 78
- Audio flow is stopped 79
- IP Filters 81
- Serial Port Settings 81
- AMX Duet Mode 81
- Audio Stream 84
- Dial Plan 85
- CONNECT AVB UNIT PROPERTIES 87
- CONFIGURATION MODE OVERVIEW 89
- SITE TAB 90
- UNIT TAB 90
- Unit Tab Functionality 91
- Input Channel Settings 91
- Output Channel Settings 92
- Processing Channel Settings 93
- Fader Channel Settings 94
- Expansion Audio RX and TX 95
- 1. Off: Disables the feature 97
- CHANNEL TAB OVERVIEW 106
- Channel Routing Matrix 107
- Accessing AEC 111
- ERL + ERLE Meter 113
- PTT (Push to Talk) Mode 113
- NC (NOISE CANCELLATION) 114
- Accessing Filters 116
- Active Filter 117
- Bypass All 119
- Add Filter 120
- Remove Filter 120
- Table View 120
- Accessing AGC/ALC 121
- MIC GATING 123
- Manual Gating: Settings 125
- Gating Groups 125
- Post Gate Meter 125
- MIC INPUT SETTINGS 127
- Pre Gain Meter 128
- Gain Section 128
- Post Gain Meter 128
- Post Process Meter 128
- Channel Configuration Buttons 129
- Creating Channel Objects 131
- LINE INPUT SETTINGS 133
- TELCO/VOIP RX SETTINGS 138
- Channel Label 139
- NC (Noise Cancellation) Tab 140
- Telco Settings Tab 140
- Dialer Button 142
- Dial Tone Level Slider 143
- Recv Boost Slider 143
- Recv Input Meter 143
- Min/Max Limits 145
- Post-Gain Meter 145
- OUTPUT SETTINGS 148
- TELCO/VOIP TX SETTINGS 152
- Mute Button 153
- PROCESSING SETTINGS 159
- Filter Button 160
- Delay Button 160
- Cmprs (Compression) Button 161
- FADER SETTINGS 167
- Group View 170
- MATRIX TAB 172
- Clear Matrix Button 173
- Audio Routing Matrix 173
- Input Routing 173
- Expansion Bus I–Z Routing 173
- Exporting Matrix Objects 175
- PA Virtual References 178
- MACRO TAB 179
- Macro Editor 180
- Creating Macros 180
- Modifying Macros 181
- Deleting Macros 181
- GATING TAB 183
- Gating Controllers 184
- Internal Gating Groups 184
- Global Gating Groups 185
- CONTROL TAB 186
- User-Definable Pins 187
- Default Pin Assignments 187
- Control/Status Ports 187
- Clearing Pin Programming 188
- Exporting Control Objects 188
- STRING TAB 189
- Running Command Strings 190
- EVENT SCHEDULER TAB 191
- DATABASE TAB 193
- AV Devices 194
- Creating A New AV Device 194
- Channel Objects 195
- OPTIMIZING GAIN STRUCTURE 198
- DRAG AND DROP CONFIGURATION 201
- Creating Objects 202
- Matrix Objects 205
- Control Objects 205
- Macro Objects 206
- Preset Objects 206
- PRESET MODE 207
- Preset Configuration Tabs 208
- Creating Presets 209
- Executing Presets 211
- Preset Execution Flags 212
- Preset Control Masking 212
- Exporting Preset Objects 213
- FILE MENU OVERVIEW 214
- PRINT REPORTS 216
- VIEW MENU OVERVIEW 217
- View Menu Options 218
- ADD MENU 219
- CONNECT MENU OVERVIEW 222
- MODES MENU OVERVIEW 223
- SERVICES MENU OVERVIEW 224
- Accessing Dialer 225
- PHONEBOOK 227
- LABEL EDITOR 229
- DEVICE LOG 230
- Using Device Log 231
- EVENT LOG 233
- Using Event Log 234
- WEB BUILDER 235
- Configuring Control Console 237
- Accessing the Web Portal 238
- FIRMWARE LOADER 240
- DEBUG CONSOLE 244
- Gate View Tab 245
- Signal Generator 246
- Test Signal Types 246
- Running a Signal Test 246
- Tone Frequency Settings 247
- System Checks Tab 247
- System Check Config Tab 248
- Sound Masking Tab 249
- EXECUTE PRESETS 250
- TYPE AND DEVICE IDS 252
- CONVENTIONS 252
- COMMAND FORM DESCRIPTION 252
- GROUPS AND CHANNELS 253
- METER TYPE DEFINITIONS TABLE 254
- SERIAL COMMANDS 262
- ADCLIP – Audio Clipping 263
- ADPRESENT – Audio Presence 264
- AGC – Automatic Gain Control 264
- CALLDUR – Call Duration 270
- CLOCK – Clock Set 271
- FILTER – Filter Adjust 284
- FILTSEL – Filter Select 285
- FLOW – Flow Control 285
- FMP – First Mic Priority Mode 285
- GAIN – Gain Adjustment 285
- LOCSTATE – Location: State 291
- LOGMASK – Device Log Mask 291
- LVL – Level 291
- MTRX – Matrix Routing 296
- MTRXCLEAR – Clear Matrix 296
- PACEN – PA Softclipper Enable 299
- PAEQEN – PA EQ Filter Enable 299
- PAEQRST – PA EQ Filter Reset 299
- PAEQSET – PA EQ Filter Set 300
- PAFLT – PA Fault 300
- PALEN – PA Limiter Enable 300
- RINGMOD – Ring Cadence Mode 308
- RXBOOST – Receive Boost 308
- SLVL – Speech Level Control 310
- SYSCHECKS – System Checks 312
- XCGROUP – Compressor Group 317
- XCOMPRESS – Compressor Adjust 317
- XCOMPSEL – Compressor Enable 318
- XDECAY – Decay Adjust 318
- XDELAY – Audio Delay 318
- XSLVL – Speech Level Control 323
- XSPEEDDIAL – Speed Dialing 323
- XTE – Telco Enable 323
- CALL CONTROL SERIAL COMMANDS 324
- HOLD – Places a Call on Hold 325
- VE – VoIP Enable 326
- SERIAL COMMAND SUPPORT TABLE 327
- ALL MODELS: RS-232 PORT 334
- CONNECTING WITH TELNET 334
- APPENDIX B: DEFAULT PINOUTS 336
- APPENDIX D: SPECIFICATIONS 346
- CONVERGE PRO 880 (continued) 347
- CONVERGE PRO 880T 348
- CONVERGE PRO 880TA 350
- • EMC- FCC Part 15 Class A 351
- • EMI – EN55024 351
- • Class 2 Wiring Required 351
- CONVERGE PRO 840T (continued) 353
- CONVERGE PRO 8I 354
- CONVERGE PRO 8I (CONTINUED) 355
- CONVERGE PRO TH20 356
- CONVERGE PRO VH20 357
- CONVERGE SR 1212 358
- CONVERGE SR 1212 (continued) 359
- CONVERGE SR 1212A 360
- BEAMFORMING MICROPHONE ARRAY 361
- CONVERGE USB INTERFACE 362
- APPENDIX E: COMPLIANCE 363
- ELECTRICAL SAFETY ADVISORY 364
- IC COMPLIANCE 364
- EUROPEAN COMPLIANCE 365
- NEW ZEALAND COMPLIANCE 369
- JAPANESE COMPLIANCE 369
- Overview 370
- Automatic Provisioning 370
- GLOSSARY 375
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