ClearOne Converge Pro 840T Specifications Page 330
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APPENDIX C: FIRMWARE LOADING PROCEDURE
The 4.X versions of CONVERGE Console offer significant upgrades from previous versions. ClearOne strongly
encourages users to upgrade all firmware to the latest release version.
NOTE: Before performing any firmware upgrade save the CONVERGE Console site file.
NOTE: When connecting to a CONVERGE Pro site, CONVERGE Console checks for firmware/
software compatibility. If a compatibility issue is found the firmware uploader screen will
be presented to update the firmware. Follow the steps below to update the firmware. If you
choose not to perform the firmware update, close CONVERGE Console and use CONVERGE
Manager to select the version of CONVERGE Console that is compatible with the firmware
in the CONVERGE Pro.
If the connected Site contains units that are Version 3.X, they must be removed from the expansion bus prior to
performing the firmware upgrade.
Please follow the steps below to upgrade your Firmware:
Upgrading from 1.X Firmware Steps
1. Remove any 2.X, 3.X and 4.X units from the stack by disconnecting the expansion bus link cable from the 1.X
units.
2. Re-connect to the 1.X stack with Console.
3. Download the 4.X firmware file to the stack of units.
4. The units will default and reboot after the download of 4.X firmware. The 1.X to 4.X upgrade requires the
firmware to be loaded twice to complete the version upgrade.
5. Reconnect to the stack with Console. Download 4.X a second time to the units. The units will reboot.
6. Units are fully upgraded.
7. Verify units have been upgraded by check firmware version on the front panel.
Upgrading from 2.X Firmware Steps
1. Remove any 1.X, 3.X and 4.X units from the stack by disconnecting the expansion bus link cable from the 2.X
units.
2. Re-connect to the 2.X stack with Console.
3. Download the 4.X firmware file to the stack of units.
4. The units will default and reboot after the download of 4.X firmware. The 2.X to 4.X upgrade requires the
firmware to be loaded twice to complete the version upgrade.
5. Units are fully upgraded.
6. Verify units have been upgraded by check firmware version on the front panel.
- CONVERGE SR 1212/SR 1212TA 2
- Beamforming Microphone Array 2
- TECHNICAL SUPPORT 2
- CHAPTER 1: INTRODUCTION 1 3
- TABLE OF CONTENTS (continued) 4
- APPENDIX E: COMPLIANCE 344 5
- GLOSSARY 356 5
- CHAPTER 1: INTRODUCTION 6
- Common Benefits 7
- Common Features 7
- Feature Enhancements 7
- Save These Instructions 10
- CONVERGE Pro 880TA 11
- CONVERGE Pro 880 12
- CONVERGE Pro 880T 13
- CONVERGE Pro 840T 14
- CONVERGE Pro 8i 15
- CONVERGE Pro TH20 16
- CONVERGE Pro VH20 17
- CONVERGE Pro SR 1212A 18
- CONVERGE Pro SR1212 19
- CUSTOMER SERVICE AND SUPPORT 21
- WARRANTY INFORMATION 21
- OPERATING REQUIREMENTS 22
- SYSTEM REQUIREMENTS 22
- UNPACKING 23
- CONVERGE PRO 840T 26
- P/N: 830-000-023L 29
- CONTROLS AND CONNECTIONS 33
- A C D E F G 34
- A B C D E F G H 35
- 123457896 36
- 12 47896 36
- 1 4 5 6 7 8 9 37
- EXPANSION BUS 41
- DEVICE IDS 42
- DEVICE ID MENU 43
- CHANGING DID MENU 43
- LCD PROGRAMMING OVERVIEW 44
- ClearOne 45
- LCD CHANNELS MENU 47
- LCD SETTINGS MENU 48
- Baud Rate 49
- Flow Control (Hardware) 49
- MACRO MENU 50
- LCD PRESET MENU 51
- INSTALLING CONVERGE CONSOLE 52
- CONVERGE CONSOLE OVERVIEW 55
- Menu Bar 56
- Button Bar 56
- Site Pane 57
- Center Pane 58
- Objects Pane 59
- Status Bar 59
- Console Modes 59
- SITE FILE OVERVIEW 60
- Saving Site Files 62
- CONNECT TO A SITE 63
- SITE PROPERTIES 64
- Create A New Site 65
- Site Properties: General Tab 65
- User name/Passwords 67
- UNIT PROPERTIES 69
- Add A New Unit 70
- Unit Properties: General Tab 70
- Device Name 71
- Device ID 71
- Audio Master 71
- Audio flow is stopped 72
- IP Filters 74
- Serial Port Settings 74
- AMX Duet Mode 74
- Audio Stream 77
- Dial Plan 78
- CONFIGURATION MODE OVERVIEW 80
- SITE TAB 81
- UNIT TAB 81
- Unit Tab Functionality 82
- Input Channel Settings 82
- Output Channel Settings 83
- Processing Channel Settings 84
- Fader Channel Settings 85
- Expansion Audio RX and TX 86
- 1. Off: Disables the feature 88
- CHANNEL TAB OVERVIEW 97
- Accessing AEC 102
- ERL + ERLE Meter 104
- PTT (Push to Talk) Mode 104
- NC (NOISE CANCELLATION) 105
- Accessing Filters 107
- Active Filter 108
- Bypass All 110
- Add Filter 111
- Remove Filter 111
- Table View 111
- Accessing AGC/ALC 112
- MIC GATING 114
- Manual Gating: Settings 116
- Gating Groups 116
- Post Gate Meter 116
- MIC INPUT SETTINGS 118
- Pre Gain Meter 119
- Gain Section 119
- Post Gain Meter 119
- Post Process Meter 119
- Channel Configuration Buttons 120
- Creating Channel Objects 122
- LINE INPUT SETTINGS 124
- TELCO/VOIP RX SETTINGS 129
- Channel Label 130
- NC (Noise Cancellation) Tab 131
- Telco Settings Tab 131
- Dialer Button 133
- Dial Tone Level Slider 134
- Recv Boost Slider 134
- Recv Input Meter 134
- Min/Max Limits 136
- Post-Gain Meter 136
- Channel Routing Matrix 136
- OUTPUT SETTINGS 139
- TELCO/VOIP TX SETTINGS 143
- Mute Button 144
- PROCESSING SETTINGS 150
- Filter Button 151
- Delay Button 151
- Cmprs (Compression) Button 152
- FADER SETTINGS 158
- Group View 161
- MATRIX TAB 163
- Clear Matrix Button 164
- Audio Routing Matrix 164
- Input Routing 164
- Expansion Bus I–Z Routing 164
- Exporting Matrix Objects 166
- PA Virtual References 169
- MACRO TAB 170
- Macro Editor 171
- Creating Macros 171
- Modifying Macros 172
- Deleting Macros 172
- GATING TAB 174
- Gating Controllers 175
- Internal Gating Groups 175
- Global Gating Groups 176
- CONTROL TAB 177
- User-Definable Pins 178
- Default Pin Assignments 178
- Control/Status Ports 178
- Clearing Pin Programming 179
- Exporting Control Objects 179
- STRING TAB 180
- Running Command Strings 181
- EVENT SCHEDULER TAB 182
- DATABASE TAB 184
- AV Devices 185
- Creating A New AV Device 185
- Channel Objects 186
- OPTIMIZING GAIN STRUCTURE 189
- DRAG AND DROP CONFIGURATION 192
- Creating Objects 193
- PRESET MODE 198
- Preset Configuration Tabs 199
- Creating Presets 200
- PRESET MENU 202
- Preset Execution Flags 203
- Preset Control Masking 203
- Exporting Preset Objects 204
- FILE MENU OVERVIEW 205
- PRINT REPORTS 207
- VIEW MENU OVERVIEW 208
- View Menu Options 209
- ADD MENU 210
- CONNECT MENU OVERVIEW 213
- MODES MENU OVERVIEW 214
- SERVICES MENU OVERVIEW 215
- Accessing Dialer 216
- PHONEBOOK 218
- LABEL EDITOR 220
- DEVICE LOG 221
- Using Device Log 222
- EVENT LOG 224
- Using Event Log 225
- WEB BUILDER 226
- Configuring Control Console 228
- Accessing the Web Portal 229
- FIRMWARE LOADER 231
- DEBUG CONSOLE 235
- Gate View Tab 236
- Signal Generator 237
- Test Signal Types 237
- Running a Signal Test 237
- Tone Frequency Settings 238
- System Checks Tab 238
- System Check Config Tab 239
- Sound Masking Tab 240
- EXECUTE PRESETS 241
- TYPE AND DEVICE IDS 243
- CONVENTIONS 243
- COMMAND FORM DESCRIPTION 243
- GROUPS AND CHANNELS 244
- METER TYPE DEFINITIONS TABLE 245
- SERIAL COMMANDS 252
- ADCLIP – Audio Clipping 253
- ADPRESENT – Audio Presence 254
- AGC – Automatic Gain Control 254
- CALLDUR – Call Duration 259
- CLOCK – Clock Set 260
- COMPDLY – Compressor Delay 260
- COMPRESS – Compressor Adjust 261
- COMPSEL – Compression Select 261
- COUNTRY – Country Selection 261
- FILTER – Filter Adjust 270
- FILTSEL – Filter Select 270
- LOGMASK – Device Log Mask 277
- LVL – Level 277
- LVLREPORT – Level Report 277
- MTRX – Matrix Routing 282
- MTRXCLEAR – Clear Matrix 282
- PAA – PA Adaptive Mode 285
- PACEN – PA Softclipper Enable 285
- PAEQEN – PA EQ Filter Enable 285
- PAEQRST – PA EQ Filter Reset 286
- PAEQSET – PA EQ Filter Set 286
- PAFLT – PA Fault 286
- RINGMOD – Ring Cadence Mode 294
- RXBOOST – Receive Boost 295
- SERECHO – Serial Echo 295
- SFTYMUTE – Safety Mute 295
- SIGGEN – Signal Generator 296
- XCALLDUR – Call Duration 303
- XCGROUP – Compressor Group 303
- XCOMPRESS – Compressor Adjust 304
- XCOMPSEL – Compressor Enable 304
- XDECAY – Decay Adjust 304
- XDELAY – Audio Delay 304
- XDIAL – DTMF Dialing 305
- XDTMFLVL – DTMF Tone Level 305
- XGRPSEL – Gating Group Select 307
- XHOOK – Hook Flash 307
- XHOOKD – Hook Flash Duration 307
- XLOCALNUM – Local Number 307
- XTE – Telco Enable 310
- CALL CONTROL SERIAL COMMANDS 311
- VE – VoIP Enable 313
- SERIAL COMMAND SUPPORT TABLE 314
- ALL MODELS: RS-232 PORT 320
- CONNECTING WITH TELNET 320
- APPENDIX B: DEFAULT PINOUTS 322
- APPENDIX D: SPECIFICATIONS 332
- Compliance 337
- EMC- FCC Part 15 Class A 337
- EMI – EN55024 337
- Safety - IEC60950, CSA, CCC 337
- Class 2 Wiring Required 337
- Pro Platform 343
- APPENDIX E: COMPLIANCE 349
- ELECTRICAL SAFETY ADVISORY 350
- IC COMPLIANCE 350
- EUROPEAN COMPLIANCE 351
- NEW ZEALAND COMPLIANCE 355
- JAPANESE COMPLIANCE 355
- Overview 356
- Automatic Provisioning 356
- GLOSSARY 361
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